Total Delivery Time = Processing Time + Shipping Time
Processing Time: 3-7 business days
Standard Shipping Time: 8-20 business days
Express Shipping Time: 4-7 business days (not available at the moment).
(not including customs delays, weekends, holidays and any unforeseen circumstances)
You can enjoy free shipping on orders over US$49.99. Otherwise, it costs US$4.99.
All of our products can be canceled until they are shipped. You can contact our customer service to cancel your order. Once your order has been shipped, it can no longer be canceled.
Orders canceled will be eligible for a full refund.
If the item you received is not exactly correct at our website described and do not fit you then you can e-mail to [email protected] to request a RETURN or EXCHANGE within 14 days.
If 14 days have gone by since the date of delivery, unfortunately we can’t offer you a refund or exchange.
We encourage you to go on a thorough check-up when you receive the package and make sure whether the items are the ones you have specified. If you are going to exchange/return the product, please make sure that they are in the original condition, unused, undamaged and in original package.
Once we receive the returned items, it will take up to 5 business days for us to process the refund. The refund should reflect your account depending on the method of payment.