We provide Free Shipping on most items. However, certain restrictions may apply which include:
Oversized items may not be eligible for free shipping.
Delivery Area Surcharge may apply when shipping to certain remote areas. Available shipping options and their costs will appear at checkout when you enter a shipping address.
Processing Time: 7-10 business days
Standard Shipping Time: 25-33 business days
(not including customs delays, weekends, holidays and any unforeseen circumstances)
A. Processing Time is calculated from the time you paid and the order is verified (verification Email will be sent after payment).
B. You may change your mind after placing the order, including but not limited to: switch to another color, size, style or a different product, changes in address. If that happens, Processing Time is calculated from the time when the order detail(s) is eventually confirmed. A confirmation Email will be sent informing the updated Estimated Delivery Time.
C. For holidays, processing time may takes longer than it usually is. We will notify you in advance.
Free shipping is available in the 48 contiguous United States. We apologize that the P.O.Boxes and military addresses(APO, FPO)can not be delivered.
All of our products can be canceled until they are shipped. You can contact our customer service to cancel your order. Once your order has been shipped, it can no longer be canceled.
Orders canceled will be eligible for a full refund.
If the item you received is not exactly correct at our website described and do not fit you then you can e-mail to [email protected] to request a RETURN or EXCHANGE within 14 days.
If 14 days have gone by since the date of delivery, unfortunately we can’t offer you a refund or exchange.
We encourage you to go on a thorough check-up when you receive the package and make sure whether the items are the ones you have specified. If you are going to exchange/return the product, please make sure that they are in the original condition, unused, undamaged and in original package.
Once we receive the returned items, it will take up to 5 business days for us to process the refund. The refund should reflect your account depending on the method of payment.